Returns & Exchanges
NORQAIN offers a 30-day return policy for all unworn apparel and accessories in their original packaging. We are committed to ensuring your complete satisfaction with every purchase from our collection.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original box, ensuring all tags are attached and the packing slip is included inside.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your package.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing